Our Processes

We are steadfast in our commitment to ongoing improvement in order to provide continued service excellence. We are proud to be able to strengthen our internal production and quality control processes through the application of international practices and standards. Thanks in great part to our strong work ethic and to our esteemed clients, we are honored to be recognized as your true, strategic translation partners, helping you reach international markets.

New technologies play a fundamental role in the language services profession. In recent years, a significant number of tools have been developed to facilitate processes, from the beginning stages of every translation project through to final delivery. At delsurtranslations, we have invested in the most advanced and requested tools in order to expedite and execute the processes of project management, production, quality control, quality assurance, and traceability.

Project Management

Project
Management

  • 24/7 Client Support
  • Quick Response Time
  • Excellent Communication
  • Risk Management and Mitigation
  • Technology Implementation
  • Human Resources Management
  • Budget Management

Production

  • Continuous Training
  • Recruitment of Key Resources
  • Technology Proficiency
  • Attention to Detail
  • Linguistic Mastery
  • Respect for Customer Choices

Production

Traceability

Traceability

  • Quality System Incorporated into the ERP
  • 100% Quality Control applied to all Projects
  • Generation of Quality Reports
  • Customer Satisfaction Surveys
  • Supplier Satisfaction Surveys

Quality

  • LPM-Certified Project Managers
  • Exclusive Linguistic Quality System based on LISA Standards
  • Linguistic Quality Control Technical Tools
  • Dedicated Quality Assurance (QA) Team

Quality

Memberships and Certifications


Collaborators